Matthew at the front desk was exceptional!! He was very helpful and empathetic when my card was declined several times. I had to use alternate payment methods and split the bill, which was quite embarrassing. He went above and beyond to reassure me and handled it like a pro. Thanks, Matt!! Also, thank you to Satoya, who was very professional and cleaned my room so well. On the whole, I enjoyed my stay and had a great time!
Sally
luglio 2023
We were in town for a basketball tournament that was at the GWCC. This was such a great location! Easy to get in and out of. Before you come, do your reviews. A lot of people complained about no free breakfast, but we knew that while booking. Parking is also $22/ night. However, that beats the $40-$50 at other downtown locations. Shay at the front desk was amazing!!! She was always helpful and had the best customer service. Rooms were great and had no issues at all. Workout facility was a plus.
Melissa
luglio 2023
I was not expecting such an amazing experience...honestly. I stayed for 10 days and was just needing a place to sleep after long days while traveling for work. The location is prime and very private. You do not feel like you're staying in the heart of Atlanta even though you ARE IN THE HEART OF ATLANTA! I could go out into the the city for work and play and come back to smiling faces and a peaceful rest...AND I felt very comfortable walking my dog around the beautifully maintained exterior...and interior for that matter. The pool and outdoor space were exceptionally clean and had a great resort feel and configuration. It's what I expect when I do stay at a few 4-5 stars brands but never get! Excellent job to the team there for providing a 4 star quality of service and experience.
James
aprile 2023
Nice view of the highway. Couldn’t hear any traffic. within DRIVABLE distance to everything. Very quiet hotel
Sterling
ottobre 2022
The breakfast food and coffee that I was able to purchase weren't bad. The staff was nice and very helpful. It was about a 10 min walk to the nearest train station, which was so convenient for getting to the Mercedes Benz Stadium. We loved the balcony room.
Teerika
febbraio 2023
I really liked the location who was midtown city need to the whole food market and colony square The hotel was clean and nice(Tv has inside local cables and a Netflix app). At check in they ask you about cleaning request for your stay and even tho I have asked them many times to clean my room the ignored me(one time even said that maitines crew have got home) and just fixed my sheets
Itai
luglio 2023
Amazing staff. Comfy bed. Nice pool and outdoor area. Nice quiet location worked well for me, short walk across I-85 to restaurants, bars and grocery. Room had everything I needed, ice down the hall. Some people might miss a microwave. Great AC! Large bathroom plenty of hot water, even a little fridge. Starbucks and cafe area was closed maybe still Covid protocol? Cold bottled drinks, chips and candy snacks were available.
Ritchie
luglio 2022
The location is great, the staff were also friendly and helpful. The room was clean and ready when we arrived.
Chloe
marzo 2023
The location wasn’t too far from where we had to go during our stay
Perry
luglio 2023
It was a great stay, Matt was AMAZING! We had an issue with the VRBO house we booked for our family and this was a great find. It was comfortable for my entire family from granny to the kids. The location was great also near restaurants and walking distance to entertainment.
Lorenthia
maggio 2023